Shipping is calculated at check out.
We cannot ship 6m lengths via Dx. Please don't select this option if you have any 6m items in your basket.
We have tried to offer different shipping options. With the range of sizes we produce the site can sometimes calculate shipping fees wrong. Unfortunately this may lead to some orders being cancelled.
We offer a dedicated service where the transport is just for you with a trusted local firm.
if you select this option, once produced they contact you to arrange the delivery date.
DX delivery is for smaller orders that can be wrapped in 30kg bundles. Dx orders get collected Thursdays on a next day service. We are not responsible if this takes longer than expected but here to help if there's any problems. Ordering one long batten for delivery is very unlikely to be received in one piece. Always order in the shortest lengths possible unless picking the dedicated service.
No returns on cut to sizes timbers due to all orders being bespoke made for each order.
Orders up to £750 have a production time of 8 days.
Over £750 is 10-15days (all based on working days)
All orders that require planing are on a 5 week lead time so the timber can be dried ready for processing. This includes PAR to size and profiles.
Everything is cut to order from our logs and is custom made for you. You will receive status updates once produced and ready.